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Privacy Policy

1. About Us

Autism Community Network CIC company no. 07894336, we trade as Autism Somerset for activities delivered primarily in the county of Somerset.
Registered office: Unit 11 Mill Batch Farm  Rooksbridge TA9 4JN, United Kingdom.
Email: - Tel: -

2. Scope & Acceptance

By accessing autismcommunity.co.uk or autismsomerset.org.uk (“Site”) or by purchasing a product or service, you (“you”, “user”) agree to these Terms and to any policies referenced here (e.g., Privacy Policy, Cookie Notice). If you do not agree, do not use the Site.

3. Changes to These Terms

We may update these Terms at any time. Material changes will be sign-posted on the Site at least 14 days before they take effect. Continuing to use the Site after that date constitutes acceptance of the new Terms.

4. Key UK Regulations We Follow

  • Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013—for online and off-premises sales Legislation.gov.uk

  • Electronic Commerce (EC Directive) Regulations 2002—for information that must appear on e-commerce sites Legislation.gov.uk

  • Consumer Rights Act 2015—for service quality and remedies

  • UK GDPR & Data Protection Act 2018—for how we handle personal data (see Privacy Policy)

5. Using the Site

  • You must be 16 years or older, or have a parent/guardian’s consent, to create an account or make a purchase.

  • You agree not to misuse the Site (e.g., upload malware, harvest data, harass others).

  • We may suspend or terminate your account for breach of these Terms.

6. Intellectual Property

All logos, course materials, videos and text are our copyright © 2011-present unless credited otherwise. You may download content for personal, non-commercial use only. Republishing or adapting it requires our prior written permission.

7. Booking, Payment & Confirmation

  • Prices are shown in GBP and include VAT where applicable.

  • Payment is taken at checkout via Stripe or PayPal; your contract is formed once we email an order confirmation.

  • Automated receipts satisfy Regulation 9 of the Electronic Commerce Regulations (acknowledging your order) Wikipedia.

8. Cancellations & Refunds

Product Cooling-off window*Cancellation method Refund timing

Live online or in-person training14 days, provided the session hasn’t taken place Email or self-service porta lWithin 14 days of request

Self-paced e-learning14 days unless you have started the course Same Within 14 days

BPS-accredited supervision blocks14 days before first session Same Within 14 days

*As required by the Consumer Contracts Regulations 2013 for distance sales Business Companion.

Late cancellations (inside 48 hours of a live event) may incur a 50 % fee ✱.

9. Event Attendance & Conduct

  • Venues are step-free with accessible toilets; additional adjustments available on request.

  • We reserve the right to refuse entry or remove participants whose behaviour endangers others or breaches safeguarding rules.

  • Children under 16 must be accompanied by an adult.

10. Clinical Disclaimer

Information on the Site and in our trainings is educational, not medical advice. Always seek a qualified clinician for diagnosis or treatment. Supervision services do not create a patient-clinician relationship with the organisation itself.

11. User-Generated Content

If you post comments or upload materials:

  • You grant us a worldwide, royalty-free licence to host and display them.

  • You warrant that you own the content and it does not infringe any third-party rights.

  • We may moderate or remove content at our discretion.

12. Third-Party Links

Links to external sites are provided for convenience; we are not responsible for their content or availability.

13. Limitation of Liability

  • Nothing excludes liability for death or personal injury caused by negligence, fraud, or any liability that cannot be limited under UK law.

  • Subject to that, we are not liable for indirect or consequential losses.

  • Our total liability in connection with any service is limited to the price you paid for it ✱.

14. Force Majeure

We are not liable for failure to perform due to events beyond our reasonable control (e.g., natural disasters, strikes, internet outages).

15. Governing Law & Jurisdiction

These Terms are governed by the laws of England and Wales. Disputes will be subject to the exclusive jurisdiction of the English courts.

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